Auto Attendant Phone

A communication system that is able to effectively attend to multiple calls and project a professional image at the same time is the auto attendant phone. It is a telephone system that already comes with its own receptionist. This would enable the phone to have receptionist-like functions. It is able to attend, forward and transfer calls, messages, voicemails and facsimiles without any manual assistance. 

These types of phones will provide you with cost-effective and time-saving solutions. One of which is the phone call divert feature. The telephone call divert feature lets you divert calls to your mobile or office phone. Depending on your service provider, your residence contact number can also be another option of where calls are to be diverted.

You can also use this feature to include the mobile and home phone numbers of your employees. In this way, customers will be able to contact the person the call is intended for. Clients on the other end of the line will never notice that you are answering their calls outside of your office.

Auto attendant phones also provide you with a dial by name service. This is an excellent type of forwarding service that is able to connect callers to the person they are looking for in the fastest possible way. To quickly reach the intended person customers will just have to mention their first or family name to the attending auto attendant.

It is then the task of the auto attendant to locate the name of that individual in the dial by name directory. After locating the name of that person, the call is afterwards routed to the phone number that is registered with that individual.